We are extremely proud of our customer service
Customer Reviews Received
Here are some of the reviews we have received from customers:
"Speedy Quote system"
"Chad got back to me quickly and was able to quote all of the items I asked for. Thanks!"
"I have always received excellent service when I have called for pricing. Will continue to do business with HPA. Thank you."
"My only contact was with Chad, providing me a quote. I found him to be well informed, very pleasant, and I would not hesitate to call again. Hopefully I will have the opportunity to place an order with you in the near future."
"It great doing business with you."
"Glenda always responds to my rfq's in a timely manner. Most helpful."
"Usually get quotes back fairly quickly and the prices appear to be competitive."
"Rick Jenkins was my contact for a rush order of two alloy olets. He was extremely helpful and turned around the order in a few days, whereas other sources quoted in weeks. Very appreciative."
"Rick Jenkins does an excellent job for me , and it is very much appreciated"
"Your extremely fast turn around with emailed RFQ's makes my job easier!"
"Glenda does a great job of responding to my quotes and with great detail."
"Everyone at HPA that we have spoken with have been a great help and knowledgeable about your inventory and delivery times....Thanks looking forward to doing business with you again."
"The quick turn around on the quote was terrific. Dan is great to work with."
"Thanks for the fast response on the quote!"
"Jerry does a nice job for us when I inquire materials with HPA"
"We generally need only small quantities - it's great that HPA is accommodating to our needs. I like how we can get smaller cut-off pieces, at a highly competitive price."
"I usually deal with Chad Babcock and he is extremely accomadating to our needs"
"VERY HELPFUL IN RESOLVING 'HARD TO FIND METAL' ISSUES."
"YOUR COMPANY & IT'S PEOPLE ARE EXCEPTOINAL"
"Jerry Pyle is great to deal with and takes care of our needs."
"GLENDA.NICHOLAS@HPALLOY.COM was my sales rep. and she is very efficient and helpful. I don't think inside sales people that are good at what they do ever receive enough praise."
"Pleased with your products and services."
"My sales rep is always very helpful, gets me my quote quickly, and keeps the numbers close."
"Above average service. Never had any problems. Same day dispatch would be great. " ( Australia)
"Our Customer Sales Rep., Glenda Nicholas, makes quoting and ordering an easy task. She is very good at getting right back to us with quotes and order confirmations."
"Now that we are dealing with Glenda N. we are more satisfied than ever. "
"I always get quotes back in a very reasonable timeframe."
"I have only purchased from you guys once, but I was very pleased from the quoting process to delivery. Even setting up the accounts was easy and pain free. "
"Chad has been great to work with and turns RFQS around very quickly for us."
"Thanks for your hard work"
"Thanks for the great service and clear communication! We use you guys whenever the opportunity arises."
"RICK IS ALWAYS PROMPT GETTING BACK WITH QUOTES. IF THERE IS A PROBLEM IT HAS ALWAYS BEEN RESOLVED IMMEDIATELY. HE IS VERY COURTEOUS & PLEASANT TO TALK WITH"
"Good and Reliable Source for special materials."
"Great company overall. Chad is one of the better (and quicker) sales reps in this industry that I have the pleasure of working with."
"Jerry Pyle is an excellent rep. and is most helpful. If I need something I call Jerry he gets it straight. Of all the salesmen I deal with (which is many) Jerry is the guy I prefer. Often people tell me they will call back or check with the mill for me so I can plan accordingly, very often they dont - Jerry always does what he says and gets back to me so hes the guy I call first everytime."
"Chad Babcock is our representative. He has been extremely responsive to our needs."